To all KAUST users,
We are issuing this advisory in response to a recent security incident reported by AnyDesk, a widely used remote desktop application within our network. While AnyDesk has successfully addressed and contained the issue, ensuring the safety of their service, we are taking precautionary steps to further protect our community.
Immediate actions for AnyDesk users:
- Reset your AnyDesk password: as a preventive measure, all users are advised to promptly update their AnyDesk passwords.
- Secure your KAUST account: if your AnyDesk password is identical or similar to your KAUST password, please change it immediately using our self-service portal at mypassword.kaust.edu.sa.
The Information Security Team encourages all users to practice good password hygiene, such as using unique passwords for different services and updating them regularly.
Stay informed
For more detailed information about the AnyDesk incident and their response, we encourage you to read the official statement from AnyDesk. Understanding the nature of the incident will help reinforce the importance of these security measures.
Need assistance
If you encounter any issues or require further assistance, please feel free to reach out to the KAUST IT Helpdesk at ithelpdesk@kaust.edu.sa. However, we encourage utilizing the self-service options provided to minimize the volume of inquiries to the helpdesk.
We appreciate your prompt attention to this matter and your continued commitment to maintaining a secure and resilient digital environment at KAUST.
Cyber Defense Center and Assurance Services Team
Information Security Office (ISO)
