Campus Support Department and Office Support Services
Office Lockout Helpline
Phone: +966 12 808 3111
Facilities & Community
Main email: fchelpdesk@kaust.edu.sa
Phone: dial 900, option 2 (from a KAUST landline)
Phone: +966 12 808 0900, option 2
For retail services comments or complaints, please email retail@kaust.edu.sa
KAUST General Helpdesk
Phone: dial 900 (from a KAUST landline)
From this number you can dial the following options:
IT Services: option 1
Facilities & Community Helpdesk: option 2
Medical Services: option 4
Government Affairs: option 7
Government Affairs Service Center
Email: ga@kaust.edu.sa
Phone: dial 900, option 7 (from a KAUST landline)
Phone: +966 12 808 0900, option 7
Off-campus emergency: dial 0 544 701 111
Graduate Affairs
Email for residential life, events, professional development, and/or counseling for graduate students: graduate.services@kaust.edu.sa
Email for student finance, health insurance, or policies: gradops@kaust.edu.sa
Email for admissions: admissions@kaust.edu.sa
Human Resources Department
Email: HRhelpdesk@kaust.edu.sa
Phone: +966 12 808 2055
On-call emergency: dial 054 470 0277
*Or stop by the “Ask HR” helpdesk in the Administration Building (16), level 2 during regular business hours (Sun – Thur from 8:00 a.m. – 5:00 p.m.)
Employee Assistance Program (EAP): https://ear.powerflexweb.com/1006/loginGlobal.html
(The login password for the site is KAUST)
IT Department
Email: ithelpdesk@kaust.edu.sa
Phone: dial 900, option 1 (from a KAUST landline)
Phone: +966 12 808 0900, option 1
IT Mobile and TV Store
Main Phone: +966 12 808 4070
- Mobily: +966 12 808 7210
- Selevision: +966 12 808 1167
- STC: +966 12 808 7220
Medical Services
Email: patient-relation@kaust.edu.sa
Phone: dial 900, option 4 (from a KAUST landline)
Phone: +966 12 808 4111
Patient Complaint Online Form
Reporting Resources
Report an ethical violation: confidential@kaust.edu.sa
Report a safety hazard, near miss, or incident/accident: ReportIt.kaust.edu.sa
Security Team
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Emergency Services
Main email: 911@kaust.edu.sa
Phone: dial 911 (from a KAUST landline)
Phone: +966 12 808 0911 -
Non-Emergency Services
Email: IDSticker@kaust.edu.sa
Phone: +966 12 808 5861 -
Visitor Center
Email: visitorcenter@kaust.edu.sa
Phone: +966 12 808 5974 (Gate #1)
University Library Copy Center
Located on Level 0 of the University Library
Email: campus.reprographics@kaust.edu.sa