Contacts

Campus Support Department and Office Support Services

Office Lockout Helpline
Phone: +966 12 808 3111

Facilities & Community

Main email: fchelpdesk@kaust.edu.sa
Phone: dial 900, option 2 (from a KAUST landline)
Phone: +966 12 808 0900, option 2
For retail services comments or complaints, please email retail@kaust.edu.sa

KAUST General Helpdesk

Phone: dial 900 (from a KAUST landline)

From this number you can dial the following options:
IT Services: option 1
Facilities & Community Helpdesk: option 2
Medical Services: option 4
Government Affairs: option 7

Government Affairs Service Center

Email: ga@kaust.edu.sa
Phone: dial 900, option 7 (from a KAUST landline)
Phone: +966 12 808 0900, option 7
Off-campus emergency: dial 0 544 701 111

Graduate Affairs

Email for residential life, events, professional development, and/or counseling for graduate students: graduate.services@kaust.edu.sa
Email for student finance, health insurance, or policies: gradops@kaust.edu.sa
Email for admissions: admissions@kaust.edu.sa

Human Resources Department

Email: HRhelpdesk@kaust.edu.sa
Phone: +966 12 808 2055
On-call emergency: dial 054 470 0277
*Or stop by the “Ask HR” helpdesk in the Administration Building (16), level 2 during regular business hours (Sun – Thur from 8:00 a.m. – 5:00 p.m.)

Employee Assistance Program (EAP): https://ear.powerflexweb.com/1006/loginGlobal.html
(The login password for the site is KAUST)

IT Department

Email: ithelpdesk@kaust.edu.sa
Phone: dial 900, option 1 (from a KAUST landline)
Phone: +966 12 808 0900, option 1

IT Mobile and TV Store

Main Phone: +966 12 808 4070

  • Mobily: +966 12 808 7210
  • Selevision: +966 12 808 1167
  • STC: +966 12 808 7220

Medical Services

Email: patient-relation@kaust.edu.sa
Phone: dial 900, option 4 (from a KAUST landline)
Phone: +966 12 808 4111
Patient Complaint Online Form

Reporting Resources

Report an ethical violation: confidential@kaust.edu.sa
Report a safety hazard, near miss, or incident/accident: ReportIt.kaust.edu.sa

Security Team

University Library Copy Center

Located on Level 0 of the University Library
Email: campus.reprographics@kaust.edu.sa