The Information Security Department reminds the KAUST community to remain vigilant against fraudulent phone calls and messages from individuals falsely claiming to represent government agencies. These scams are designed to trick victims into revealing One-Time Passwords (OTPs), personal information, or financial details.
Why should you be cautious?
Cybercriminals often impersonate trusted organizations, including government entities, and may claim there is an issue with your national ID, Iqama, bank account, residency status, traffic violations, or other official matters. They use urgency, fear, or authority to pressure individuals into sharing sensitive information such as OTPs. Once shared, these codes can be used to gain unauthorized access to accounts, conduct fraudulent transactions, or steal personal information.
How can you stay protected?
To help ensure a safe and secure experience, please follow the guidelines below:
- You should never share your OTP, verification code, or authentication approval with anyone, regardless of who they claim to be.
- You should remember that legitimate government agencies, banks, and trusted organizations will never ask you to disclose your OTP over the phone, email, or text message.
- You should independently verify the caller’s identity by contacting the organization directly using official contact information.
- You should immediately end the call if you are asked to share an OTP or approve an authentication request that you did not initiate.
- You should promptly report any suspicious calls, messages, or fraudulent activity to Cyberincidents@KAUST.edu.sa.
Security is a shared responsibility, and staying alert to social engineering attacks is essential to protecting yourself and the KAUST community.
For additional guidance or support, please contact AskInfoSec@KAUST.edu.sa
Information Security Department | KAUST