New KMS Model and Contract

As our University grows and with it, the medical needs of our community, it has become necessary to expand the services of KAUST Medical Services (KMS):

NEW KMS MODEL
This new model includes an increase in services, an enhanced model for monitoring quality of services, and a higher standard of care. Under the new model of medical care, our patients will see the following benefits:
• Increased number of specialized doctors on site
• Wider range of specialized services available on a weekly basis (Cardiology, Neurology, Urology, Gastroenterology, Pediatric Psychiatry, Pediatric Dentist, etc.)
• Increased health promotions, preventive screenings, and occupational services at KMC
• Increased customer care services and ongoing monitoring of quality
• Increased patient support and advocacy
• Additional support for referrals of preferred centers of excellence in Jeddah – (over 100 facilities to choose from in the BUPA network)
• Helicopter emergency transfer to Jeddah for life threatening cases
• Based on demand, additional services may be introduced for a fee, such as Chiropractic, Occupational Therapy, Speech Therapy, etc.

NEW KMS CONTRACT
In addition, the contract with the current KMS medical provider expires this fall and a 12-month selection process was recently concluded for a new medical services provider. After careful evaluation of ten different facilities, the new medical services provider at KMC will be Dr. Soliman Fakeeh Hospital, effective October 1, 2013.

About Dr. Soliman Fakeeh Hospital
Founded over three decades ago, Dr. Soliman Fakeeh Hospital (DSFH) has been a leader in healthcare in Saudi Arabia and has an outstanding record of achievement. It is accredited by the Joint Commission International, which is the global leader in hospital accreditation, as well as by The Australian Council for Healthcare Standards International. It is known for its convenient online services and has plans to build a new hospital north of Jeddah. DSFH also runs the clinic at King Abdullah Economy City (KAEC). http://www.drfakeehhospital.com

Patients will continue having the same coverage of health insurance and can access services in many hospitals in Jeddah, including IMC, as part of the BUPA network.

To learn more about the upcoming transition and increased benefits, KMS will be hosting a series of information sessions over the next few weeks.

For inquiries, please contact: Patient-relation@kaust.edu.sa