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August 30, 2025
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Community news

Test out the new on-demand bus service

We are pleased to inform you that Community Life are testing a new app-based mobility service which aims to enhance the experience for community members who use on-campus busses. The new service will have several advantages:

  • Flexible and on-demand – Bus comes when you need it and takes you where you want to go in campus and residential areas of KAUST
  • Save your time – The average trip duration is shorter than the existing service
  • Eco-friendly – The new service emits and consumes less than the existing service

On-demand or Autonomous?

Please note that this new on-demand bus is a separate service to the autonomous shuttle which is also launching soon. Learn more about the autonomous shuttle.

Be from the first group to try out the on-demand bus

To try this new service, download the MaaCOM app available on Google Play Store or Apple Store. Then, give it a try to go anywhere you want in the campus and residential areas of KAUST between 8:00 P.M. and 1:00 A.M. The test period will continue until December 10.

Ask questions

Feel free to stop by for more information about this service at the following information booths:

  • Campus Diner: December 02 – 05 from noon to 1:00 P.M.
  • Main Tamimi Supermarket: 02 – 05 from 5:00 P.M. to 6:00 P.M.

Your feedback matters

After testing this new service, please take a short survey to share your reflections so we can adapt based on your feedback.  

Contact us

For further information and technical support contact Saptco at saptco.bus@kaust.edu.sa or 012-808-5222.

Regards,
Nabeel Masoudi 
Interim Community Services & Engagement Director

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