KAUST IT is excited to announce the completion of the second phase of SAP Access Request Services. Below are some of the new updates to the system:
- Major improvements to the user interface and overall improved performance
- New roles can be requested within the system which replaces the paper-based form for SAP BI/BO (Analytics) system
- Users can now perform a single submission for multiple roles/users for SAP Access requests
- Addition of “Frequently Requested Roles”
- A pop-up for license category and the cost associated now appears for any new additional SAP role requested
- Automated approval workflows with the license category and cost details are sent to the manager
- Approval using “My Approval” tile
Please note: Departments will be charged back for any new and additional/upgraded user licenses. The charge back of SAP User license fees shall be performed starting in the next fiscal year, 2019-2020, to each license’s respective department.If you need any further information regarding charge back process, please refer the User Guidelines section of SAP Access Request service or contact IT ADM SAP IDM Team.
KAUST Information Technology Department