Facilities services on the move!


KAUST Facilities Management is pleased to announce the launch of new customer channels to enable you to have easier access and visibility to our services.

Now you can request and track a service via your mobile device making use of our 959@FM mobile application or our WhatsApp chatbot along with many exciting features available now and in the near future.

The mobile app will also be available via KAUST Central in early July.

Available Services

  • Community Maintenance
  • Academic and Administration Maintenance
  • Utilities Services
  • Janitorial Services
  • Waste Management Services
  • Horticulture Services
  • Pest Control Services
  • Office Services
  • Key Control
  • General Enquiries
  • Paid Services and more

What are 959 New Request Channels?

  1. “959@FM” Mobile Application

For further information on how to use the app, you can access the user manual by clicking here.

The app is available on Android and Apple app stores.

2. WhatsApp Chatbot “Fix’T”

959 Call Center Operation hours

  • 24/7 throughout the year

For More details: