KAUST partners with UPS and DHL to provide a comprehensive Mail and Courier service within KAUST – this covers internal, domestic and international mail/parcel deliveries. As part of our continuous effort to ensure that these services offer exceptional quality and great customer service we would like to take this opportunity to gather your feedback and comments.
Therefore, if you have used this service within the past 12 months we would appreciate it if you could spare a few moments to complete the short survey in the link below.
The closing date for this survey is Saturday, December 15.
Click here for more information on Mail and Courier Services.
3 comments
I generally love the guys from UPS. They are friendly, quick, super supportive and flexible. Couldn’t think of a better service provider.
Unfortunately it’s not only about the guys at this end it is the complete end to service. I sent valuable documents with UPS to the UK last week that got wrongly delivered. The solution is to raise an enquiry! After 3days I still have no idea where my documents are, how long the enquiry is expected to take or what the outcomes of the enquiry might be. Absolutely zero customer service when things go wrong! Not happy and lots of my time (and money) being wasted.
Excellent service and support.