Traveling soon? Make sure you’re set up for secure, seamless access to KAUST systems. Check your VPN, DUO, and device settings, and explore tools like OneDrive, Softphone, and mobile apps to stay connected on the go.
As you prepare for upcoming travel, KAUST IT would like to share a few important reminders to help you stay connected, avoid unnecessary costs, and keep your information secure:
Keep Your Device Updated – Restart When Prompted
KAUST IT updates your device regularly to ensure security, performance, and compatibility. However, for updates to take full effect, you need to restart your device when prompted.
Ensure Off-Network Login Access
Before you travel, confirm that you can log in to your KAUST device and essential services while disconnected from the KAUST network. This helps avoid access issues while abroad.
Avoid Mobile Roaming Charges
Before you leave, ensure your device settings are adjusted to prevent costly international data usage.
Test Your VPN Connection
Make sure your VPN is set up and working properly so you can securely access KAUST systems from anywhere.
DUO 2FA is Required
DUO two-factor authentication is necessary to access many KAUST resources off-campus. Make sure it’s active and functioning.
Install the KAUST Softphone App
Stay in touch with your team using your KAUST extension from anywhere. Download and configure the KAUST Softphone before your trip.
Review Security Best Practices
Refresh your knowledge on how to stay cyber-safe while traveling.
Use OneDrive and SharePoint for Easy Access
Access your files and collaborate with ease from any location using OneDrive and SharePoint.
KAUST Mobile Apps
Download the KAUST SAP mobile apps for HR Connect, Expense and Travel (Concur), and other KAUST Portal Self-services (Business Apps).
Need Help or More Info?
Visit the KAUST IT Website, chat with VITA, or call us: 012-808-0910 (910).
KAUST IT
it.kaust.edu.sa