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August 29, 2025
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Important notice: Technical problem with the Taxi booking system

We regret to inform you that there was a technical problem with the taxi booking system, which affected some bookings made before December 21, 2023.  

We request all community members who have made a taxi booking before December 21, 2023, for upcoming trips to reconfirm their booking by emailing or calling their taxi service provider. 

HANCO  

Email: Hancotransport@kaust.edu.sa 

Tel: 012 808-5647 or 012 808-5604 

SAPTCO 

Email: saptco.taxi@kaust.edu.sa 

Tel: 012 808-5616 or 012 808-5617 

This ensures that your transportation needs are met and you have a seamless experience throughout your journey. We apologize for any inconvenience this may cause and appreciate your cooperation. 

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1 comment

Juan Carvallo January 18, 2024 at 5:14 pm

Please clarify that this is only for business Taxi and the verification is to prevent possible inconsistencies after the Tahawul migration.

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