KAUST cases
The total number of cases of COVID-19 identified at KAUST remains at 14. All of the positive cases have been discharged upon completion of the MOH testing requirements. We are keeping in touch with all of our cases and monitoring their progress. We wish each of these community members well.
Shipments and online orders
We would like to inform community members awaiting a delivery from an online seller, that once the parcel has been received by KAUST UPS at Gate 1 and updated as such in the tracking of your order, it may take up to 72 hours before it reaches you. Please be patient.
Please contact kaust.mailroom@dhl.com for queries regarding deliveries exceeding this period.
Should I systematically clean frequently touched surfaces to avoid contamination?
An article from the New England Journal of Medicine shows that SARS-CoV-2 can remain stable on surfaces for up to 72 hours. To help reduce the chance of exposure, community members can practice routine cleaning of frequently touched surfaces with household cleaners and disinfectants that are appropriate for the surface, following label instructions.
Read more about surface cleaning.
Community resources
COVID-19 Emotional Support Helpline
Need to talk? Our team of qualified professionals is here to help.
Call the Emotional Support Helpline at +966 (0)54 470 0804.
Virtual Community Hub
From online learning to treasure hunts to gaming tournaments, there is something for everyone. Take part in community challenges, find helpful resources and stay in touch with your family and friends…virtually. Read more
Staying informed
- Stay informed about COVID-19 and the University’s directives here.
- Contact our dedicated helpline or call 012 808 0950 from Sunday to Thursday, 7:00 a.m. to 7:00 p.m.
- Review adjustments to facilities, services’ and programs’ operating hours.
Once again, we’d like to thank you for your cooperation and ongoing adherence to directives. These have been designed to keep you safe and to help manage the crisis.
