Tip 1: Learn KAUST’s key emergency numbers and resources
Save KAUST Emergency Services contact information now, before you need it under stress. Dial 911 from any KAUST landline, or call +966 012 808 0911 from a mobile phone. Remember, dialing 911 directly from a mobile phone connects to the Makkah Regional Government 911 center rather than KAUST Emergency Services.
Tip 2: KAUSTCentral notifications and the KAUST emergency website
The fastest way KAUST reaches the community during a real emergency is through push alerts in the KAUSTCentral app. Download the app, log in with your KAUST credentials, and enable Critical Alerts in your phone settings so emergency messages can reach you even when your device is on Do Not Disturb.
Also, bookmark KAUST’s official emergency information website: emergency.kaust.edu.sa. The site provides current alerts, leadership updates, FAQs, and safety guidance during critical situations. For setup instructions, see Emergency Notifications on the KAUSTCentral App and KAUST Emergency Updates.
Tip 3: Create a family or roommate communication plan
During a community-wide emergency, phone networks may be congested. Households and roommates should agree in advance on a meeting place, an out-of-area emergency contact, and a “text first, talk later” approach for checking in. Parents should also ensure children understand the family plan and that emergency contacts are saved in each phone.
Tip 4: Know your building’s evacuation routes and meeting points
Every KAUST resident and employee should identify at least two exit routes from their dorm, office, or classroom building and know the designated outdoor assembly point. This is especially important for new students and faculty unfamiliar with the campus layout. Take five minutes during move-in or orientation week to walk your building’s evacuation route rather than waiting for a real emergency.
Tip 5: Build a personal “grab-and-go” kit
Every home should keep a basic emergency kit accessible at all times. Include a three-day supply of water and non-perishable food, a flashlight with extra batteries, a first aid kit, a portable phone charger, copies of important documents (such as ID, passports, iqama, and medical information), and any essential daily medications. New residents should assemble their kit during their first week at KAUST, while returning residents should check batteries, supplies, and expiration dates.
